White Glove Delivery – New York U.S.A

To ensure a smooth and efficient delivery experience, please include all required information in the Order Notes at checkout, and email photos of your assembly site to care@mayzeinteriors.com along with their appointment confirmation:

REQUIRED BEFORE SCHEDULING:

• All requested details added to your Order Notes

• Photos of the assembly site emailed to us

• Appointment confirmation included in your email

• A confirmed drop-off address for crate and debris removal

If any required information is missing, delivery may be declined.

PACKAGE DROP-OFF & CRATE REMOVAL

• Delivery occurs in the morning; however, Mayze does not control the exact delivery time for large packages.

  • Delivery timing depends on the delivery truck’s route and volume for that specific date.

• White Glove service includes crate removal, but you must provide a valid drop-off address for crate and debris disposal.

• Please ensure there is a safe and secure location for the package to remain until assembly begins.

  • This may be outside your home, in your lobby, or in a designated parcel/holding area.

    
    

SCHEDULING & APPOINTMENTS

• Appointments must be booked at least 72 hours in advance.

• Assembly teams arrive at exactly 2:00 PM.

• This is an all-day delivery service, so ensure you or an authorized person is home to receive and sign for the package.

  
  

COI (Certificate of Insurance)

• Available upon request.

• Must be requested at least 72 hours before delivery if required by your property.

  
  

TEXT MESSAGE UPDATES

• You will receive text updates to your phone number in the days leading up to assembly, confirming your appointment.